Privacy Policy

Scaled Sources LLC

Last Updated: February 25, 2026

This Privacy Policy describes how Scaled Sources LLC collects, uses, and discloses personal information when you visit our website or interact with us. It also describes your rights under applicable U.S. state privacy laws.

1. Information We Collect

Information You Provide

When you contact us, request information, or sign up for updates, we collect the personal information you submit, which may include:

Name
Email address
Company name (if provided)
The contents of your message or inquiry

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

IP address
Device type, operating system, and browser
Pages viewed and time spent on those pages
Referring website or source
Date and time of visit

We may use cookies and similar tracking technologies (such as pixels and web beacons) for website analytics and, where applicable, marketing measurement. You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Information We Do Not Collect

We do not process personal information belonging to our clients' customers. Our software products are not designed to transmit customer data to us, and we do not access, receive, or store such data.

2. How We Use Personal Information

We use the personal information we collect to:

Respond to your inquiries and communicate with you about our services
Send service-related updates or marketing communications (where you have consented or where permitted by law)
Operate, maintain, and improve our website
Measure the performance of our marketing efforts
Comply with applicable legal obligations
Enforce our terms and protect our legal rights

3. How We Share Personal Information

We do not sell your personal information.

We share personal information only in the following circumstances:

Service providers: We share information with third-party vendors that help us operate our website and business, such as website hosting, analytics, email communications, and marketing measurement providers. These vendors are contractually required to use your information only as directed by us and in accordance with applicable law.
Legal compliance: We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Scaled Sources LLC, our users, or others.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our website.

A Note on Targeted Advertising

Some analytics or marketing tools we may use could be considered "sharing" personal information or enabling "targeted advertising" under certain U.S. state privacy laws. Where we engage in such activities, we provide opt-out rights as described in Section 5 below.

4. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

Strictly necessary cookies: Required for basic website functionality. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our website (e.g., pages visited, time on site). This information is aggregated and used to improve our website.
Marketing/measurement cookies: Used to measure the effectiveness of our marketing campaigns. These may involve sharing limited data with advertising platforms.

You may opt out of non-essential cookies at any time by adjusting your browser settings or by submitting a request as described in Section 5. You can also use a recognized opt-out tool such as the Global Privacy Control (see Section 5).

5. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the following rights regarding your personal information:

Right to know / access: Request disclosure of the personal information we hold about you, including the categories and specific pieces of information collected.
Right to correct: Request that we correct inaccurate personal information.
Right to delete: Request that we delete personal information we hold about you, subject to certain exceptions.
Right to data portability: Request a copy of your personal information in a portable format.
Right to opt out of targeted advertising and sale/sharing: Request that we stop sharing your personal information for targeted advertising or any other purpose that constitutes a "sale" or "sharing" under applicable law.
Right to non-discrimination: We will not discriminate against you for exercising any of these rights.

How to Submit a Request

To exercise any of the rights listed above, email us at privacy@scaledsources.com with the subject line "Privacy Request." Please include your name, state of residence, and a description of your request. We may need to verify your identity before processing your request.

We will respond to your request within the timeframe required by applicable law (generally 45 days, with a possible 45-day extension where permitted).

Appeals

If we deny your request in whole or in part, you will receive a written explanation. You may appeal our decision by replying to that explanation with "Appeal" in the subject line. If your appeal is denied, you may have the right to contact your state's attorney general to submit a complaint.

Authorized Agents

California residents may designate an authorized agent to submit requests on their behalf.

6. Global Privacy Control and Opt-Out Signals

Where required by applicable law, we honor recognized universal opt-out preference signals, including the Global Privacy Control (GPC), as a request to opt out of the sale and sharing of personal information and targeted advertising. If your browser or device transmits a GPC signal when you visit our website, we will treat it as a valid opt-out request for that browser and device.

Note: The GPC signal applies on a per-browser and per-device basis. It does not apply retroactively to prior data uses.

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we delete or anonymize it in accordance with our internal retention practices.

8. Data Security

We implement reasonable technical and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us at privacy@scaledsources.com and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Scaled Sources LLC

Email: privacy@scaledsources.com